Shipping policy
Order Processing:
- Orders are typically processed and shipped within 48 hours of purchase, excluding weekends and public holidays. Please note that during holiday periods, processing times may be longer.
Shipping Rates:
| Order Value | Standard Shipping | Express Shipping |
|---|---|---|
| Under £90 | £10 | £20 |
| £90 and Above | Free | £15 |
Shipping fees cover handling, packaging, and all associated shipping costs.
Estimated Delivery Times:
Due to current conditions, delivery times may vary. While some customers receive their orders within the usual time frames, others may experience delays. Please allow an additional 3 days for shipping.
- Express Post: Normally delivered within 4-6 business days, depending on the destination.
- Standard Post: Normally delivered within 6-8 business days, depending on the destination.
Please note these timeframes are based on normal operations and do not guarantee delivery times. Delays may occur due to factors beyond our control.
Tracking Your Order:
- A tracking code will be emailed to you once your order has been shipped.
- You can track your order using the link provided in the shipping confirmation email.
Important Information:
- Shipping times are estimated in business days, excluding weekends and public holidays.
- We are not liable for any delays caused by unforeseen events beyond our control, such as natural disasters, severe weather, wars, or customs issues.
- Delivery times can vary, especially during peak periods or due to external factors affecting postal services.